Brought to you by Jim Facente, President of Creative Sales Solutions.

Top parts and service performers don’t view themselves as salespeople. They view themselves as problem solvers. As problem solvers, top parts and service employees ask three unique questions that dramatically increase sales without using aggressive sales tactics. After calling, recording and evaluating more than 2,500 parts and service employees at dealerships throughout North America, Creative Sales Solutions (CSS) foundthat more than 85 percent failed to ask these three critical questions that potentially cost their dealerships tens of thousands of dollars in lost revenue.

This webinar will show you how top performers use these questions to not only increase sales but build customer loyalty and provide an exceptional customer experience.

Want to find out what three questions top performers ask? Be sure to attend this session to discover what they are.