--- title: SATISFYD Customer and Employee experiences with feedback solutions for equipment dealerships description: Enhance your competitive edge by optimizing customer and employee experiences with feedback solutions for equipment dealerships. Enhance your competitive edge by optimizing customer and employee experiences with feedback solutions for equipment dealerships. image: https://www.satisfyd.com/hubfs/SATISFYD%20Logo%20Square.png --- [![satisfYd\_logo\_horz\_blue-3](https://www.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-3.png?width=300&height=44&name=satisfYd_logo_horz_blue-3.png) ![SATISFYD\_logo\_horz\_blue-2](https://www.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-2.png?width=300&height=44&name=satisfYd_logo_horz_blue-2.png)](https://www.satisfyd.com/) [![satisfYd\_logo\_horz\_blue-3](https://www.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-3.png?width=200&height=29&name=satisfYd_logo_horz_blue-3.png)](https://www.satisfyd.com/) - [Solutions](https://www.satisfyd.com/javascript;) - [Voice of Customer](https://www.satisfyd.com/voice-of-customer) - [SATISFYD Reviews](https://www.satisfyd.com/satisfyd-reviews) - [Voice of Employee](https://www.satisfyd.com/voice-of-employee) - [Blog](https://blog.satisfyd.com/) - [Resources](https://www.satisfyd.com/javascript;) - [Resource Center](https://www.satisfyd.com/resource-hub) - [Online Reputation Score](https://www.satisfyd.com/reputation-scorecard) - [Leadership Assessment](https://www.satisfyd.com/leadership-assessment) - [Best Practices Self Assessment Tool](https://www.satisfyd.com/self-assessment) - [The Revenue Signal](https://www.satisfyd.com/the-satisfyd-revenue-signal-for-equipment-dealers) - [Technician EX Benchmark Report](https://resources.satisfyd.com/2025-technician-experience-benchmarkreport) - [2026 Benchmark Report](https://resources.satisfyd.com/2026-employee-and-customer-experience-benchmark-report-satisfyd) - [2026 SATISFYD Experience Summit](https://resources.satisfyd.com/2026-ses-on-demand) - [Our Company](https://www.satisfyd.com/javascript;) - [About SATISFYD](https://www.satisfyd.com/about-us) - [Customers](https://www.satisfyd.com/customers) - Customer Success - [King Ranch Ag & Turf](https://resources.satisfyd.com/customer/king-ranch) - [Berry Companies](https://blog.satisfyd.com/customer-spotlight-berry-companies) - [Lakeside Trucking](https://resources.satisfyd.com/customer/lakeside-international-trucks/thank-you) - [Bobcat of the Rockies and North Texas](https://resources.satisfyd.com/from-reviews-to-retention-cx-strategies-for-dealerships-bobcat) - [Pattison Ag](https://resources.satisfyd.com/customer/pattison-ag) - [Belkorp Ag](https://satisfyd.com/belkorp) - [Events & Webinars](https://www.satisfyd.com/events) - [Referral Program](https://www.satisfyd.com/referral-program) - [Careers](https://www.satisfyd.com/careers) - [Contact Us](https://www.satisfyd.com/contact-us) - [Dealer Excellence](https://www.satisfyd.com/javascript;) - [Top Dealer Award](https://satisfyd.com/top-dealer-awards) - [Certified Dealers](https://www.satisfyd.com/certified-dealers) - [Survey Portals](https://www.satisfyd.com/signin/) - [Podcast](https://creators.spotify.com/pod/profile/satisfydpodcast/) - [Solutions](https://www.satisfyd.com/javascript;) - [Voice of Customer](https://www.satisfyd.com/voice-of-customer) - [SATISFYD Reviews](https://www.satisfyd.com/satisfyd-reviews) - [Voice of Employee](https://www.satisfyd.com/voice-of-employee) - [Blog](https://blog.satisfyd.com/) - [Resources](https://www.satisfyd.com/javascript;) - [Resource Center](https://www.satisfyd.com/resource-hub) - [Online Reputation Score](https://www.satisfyd.com/reputation-scorecard) - [Leadership Assessment](https://www.satisfyd.com/leadership-assessment) - [Best Practices Self Assessment Tool](https://www.satisfyd.com/self-assessment) - [The Revenue Signal](https://www.satisfyd.com/the-satisfyd-revenue-signal-for-equipment-dealers) - [Technician EX Benchmark Report](https://resources.satisfyd.com/2025-technician-experience-benchmarkreport) - [2026 Benchmark Report](https://resources.satisfyd.com/2026-employee-and-customer-experience-benchmark-report-satisfyd) - [2026 SATISFYD Experience Summit](https://resources.satisfyd.com/2026-ses-on-demand) - [Our Company](https://www.satisfyd.com/javascript;) - [About SATISFYD](https://www.satisfyd.com/about-us) - [Customers](https://www.satisfyd.com/customers) - Customer Success - [King Ranch Ag & Turf](https://resources.satisfyd.com/customer/king-ranch) - [Berry Companies](https://blog.satisfyd.com/customer-spotlight-berry-companies) - [Lakeside Trucking](https://resources.satisfyd.com/customer/lakeside-international-trucks/thank-you) - [Bobcat of the Rockies and North Texas](https://resources.satisfyd.com/from-reviews-to-retention-cx-strategies-for-dealerships-bobcat) - [Pattison Ag](https://resources.satisfyd.com/customer/pattison-ag) - [Belkorp Ag](https://satisfyd.com/belkorp) - [Events & Webinars](https://www.satisfyd.com/events) - [Referral Program](https://www.satisfyd.com/referral-program) - [Careers](https://www.satisfyd.com/careers) - [Contact Us](https://www.satisfyd.com/contact-us) - [Dealer Excellence](https://www.satisfyd.com/javascript;) - [Top Dealer Award](https://satisfyd.com/top-dealer-awards) - [Certified Dealers](https://www.satisfyd.com/certified-dealers) - [Survey Portals](https://www.satisfyd.com/signin/) - [Podcast](https://creators.spotify.com/pod/profile/satisfydpodcast/) [Book Demo](https://meetings.hubspot.com/espalla/teams?uuid=a7f00e16-8239-4d7b-aaf6-aaf17ca2a0fa) [![Homepage banner v5](https://www.satisfyd.com/hs-fs/hubfs/Homepage%20banner%20v5.png?width=2500&height=469&name=Homepage%20banner%20v5.png "Homepage banner v5")](https://meetings.hubspot.com/espalla/teams?uuid=a7f00e16-8239-4d7b-aaf6-aaf17ca2a0fa) ### ![Voice of Customer](https://www.satisfyd.com/hs-fs/hubfs/Solution%20Graphics.png?width=114&height=114&name=Solution%20Graphics.png) #### Voice of Customer Boost revenue by leveraging customer feedback gained through our automated full-service customer experience survey process.  [![LEARN MORE](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/2059162/a81c4e8f-395d-46ed-8020-e2d6e5e69bfb.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/2059162/a81c4e8f-395d-46ed-8020-e2d6e5e69bfb) ### ![SR icon (1)](https://www.satisfyd.com/hs-fs/hubfs/SR%20icon%20(1).png?width=111&height=111&name=SR%20icon%20(1).png) #### SATISFYD Reviews Take control of your online reputation by managing online reviews with our software designed for the heavy equipment industry.  [![LEARN MORE ](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/2059162/adca68ce-e600-497e-8f9a-296feb035510.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/2059162/adca68ce-e600-497e-8f9a-296feb035510) ### ![VoE Icon (1)](https://www.satisfyd.com/hs-fs/hubfs/VoE%20Icon%20(1).png?width=116&height=116&name=VoE%20Icon%20(1).png) #### Voice of Employee Attract and keep talent by turning employee feedback into actionable insights with our turnkey engagement program.  [![LEARN MORE](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/2059162/046e5805-e23c-4f39-acf6-0d3825d5b226.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/2059162/046e5805-e23c-4f39-acf6-0d3825d5b226) [![SATISFYD Signal Web](https://www.satisfyd.com/hubfs/SATISFYD%20Signal%20Web.png "SATISFYD Signal Web")](https://meetings-na2.hubspot.com/espalla/teams) ## Trusted by industry leaders ![Berry Companies](https://www.satisfyd.com/hs-fs/hubfs/Berry%20Companies.png?width=300&height=150&name=Berry%20Companies.png) ![Pattison Agriculture-1](https://www.satisfyd.com/hs-fs/hubfs/Pattison%20Agriculture-1.png?width=300&height=150&name=Pattison%20Agriculture-1.png) ![Lakeside Trucks](https://www.satisfyd.com/hs-fs/hubfs/Lakeside%20Trucks.png?width=300&height=150&name=Lakeside%20Trucks.png) ![Gateway\_Dealer\_Network\_Logo](https://www.satisfyd.com/hs-fs/hubfs/Gateway_Dealer_Network_Logo.jpg?width=1497&height=785&name=Gateway_Dealer_Network_Logo.jpg) ![Vermeer Logo black](https://www.satisfyd.com/hs-fs/hubfs/Vermeer%20Logo%20black.png?width=500&height=126&name=Vermeer%20Logo%20black.png) ![Parallel Ag-1](https://www.satisfyd.com/hs-fs/hubfs/Parallel%20Ag-1.png?width=300&height=150&name=Parallel%20Ag-1.png) ![Lakeside Trucks](https://www.satisfyd.com/hs-fs/hubfs/Lakeside%20Trucks.png?width=300&height=150&name=Lakeside%20Trucks.png) ![ennsbrothers-logo](https://www.satisfyd.com/hs-fs/hubfs/ennsbrothers-logo.png?width=167&height=75&name=ennsbrothers-logo.png) ![Florida Coast Equip](https://www.satisfyd.com/hs-fs/hubfs/Florida%20Coast%20Equip.png?width=250&height=100&name=Florida%20Coast%20Equip.png) ![King Ranch Ag & Turf](https://www.satisfyd.com/hs-fs/hubfs/King%20Ranch%20Ag%20%26%20Turf.png?width=300&height=150&name=King%20Ranch%20Ag%20%26%20Turf.png) ![Yellowhouse+only+White+Background+Logo-640w](https://www.satisfyd.com/hs-fs/hubfs/Yellowhouse+only+White+Background+Logo-640w.webp?width=640&height=146&name=Yellowhouse+only+White+Background+Logo-640w.webp) ![bestline-logo](https://www.satisfyd.com/hs-fs/hubfs/bestline-logo.png?width=237&height=102&name=bestline-logo.png)   [![Lakeside Trucking](https://www.satisfyd.com/hs-fs/hubfs/Lakeside%20Trucking%20v2.png?width=2500&height=726&name=Lakeside%20Trucking%20v2.png "Lakeside Trucking")](https://resources.satisfyd.com/customer/lakeside-international-trucks/thank-you) ### Make Customer & Employee Experience Your Competitive Advantage SATISFYD has been the leading customer and employee experience software provider for machinery dealerships and manufacturers since 1998, making it easy to listen to feedback, act on it, and grow your business. ### Let's Talk Customer & Employee Experience [![SATISFYD\_logo\_horz\_blue-2](https://www.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-2.png?width=230&height=34&name=satisfYd_logo_horz_blue-2.png)](https://www.satisfyd.com/) - 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