12 Spooky Statistics about Employee Engagement

One key focus in dealerships is customer loyalty and the ability to keep those high dollar customers coming back through your doors. While price plays a big role, what’s often missed is the need to focus internally on ways to improve and grow.

One way that gives you the most bang for your buck is by increasing efforts to engage employees. The level of employee engagement goes beyond one-on-one interaction, it impacts the overall success of your business.

Here are 12 Spooky Statistics about Employee Engagement and Its Effect on your Dealership.

Don’t let these statistics haunt you! Here are some ways your business will improve by increasing your employee engagement.

  • Employees who exercise their strengths daily are 8% more productive and 6 times more likely to be engaged.

    Gallup

  • Organizations with highly engaged employees had an average 3-year revenue growth, 2.3 times greater than companies whose employees were only engaged at an average level.

    UNC Kenanflager Business School

  • Customer retention rates are 18% higher on average when employees are highly engaged.

    Cvent

  • 8 out of 10 employees felt more engaged when their work was consistent with the core values and mission of their organization.

    IBM

  • 70% of employees surveyed prioritized being empowered to act on the job when an issue or opportunity presents itself as a vital component of their engagement.

    SHRM 

Not sure if your employees are engaged? Read this blog post on ‘4 Tells that Reveal Disengaged Employees to see if these are happening in your dealership.