Getting the Real Picture
Staying Connected to Your Employees Is Not a One-Time Thing
Success in these areas doesn’t just happen. It requires an intentional and disciplined approach to measuring where employees are today, identifying gaps where improvements can be made, and continuously monitoring the situation to make sure that your actions are effective.
A major challenge to measuring employee satisfaction is that most employees are hesitant to raise issues directly to their employer. Therefore, it’s best that you engage with a third-party resource to conduct an anonymous assessment of your employees. These assessment surveys should include carefully crafted questions that can reveal both common themes as well as individual concerns, and the results should be used to drive actionable change in your business. Finally, employees should be re-surveyed on a regular basis so that you can monitor trends and ensure the effectiveness of the fixes you put in place.
When you are ready to get started check out the eBook on Best Practices for an Employee Engagement Survey. Taking this focused approach will ensure that your employees are as big of fans of you and your business as you are of them, and will guarantee that the answer to the best friend question is always YES!