AUSTIN, Texas – January 21, 2020 – SATISFYD, a global leader in customer and employee excellence in the heavy equipment industries, today announced that its innovative customer satisfaction platform is now integrated with data tracking and management leader Foresight Intelligence. This new integration allows SATISFYD’s customers to view the customer data collected by SATISFYD in their Foresight Intelligence dashboard, streamlining access to the detailed information generated via the Voice of the Customer survey process.
“SATISFYD is committed to making the data collection and review process as easy as possible for our customers,” said Ryan Condon, Founder and CEO of SATISFYD. “To that end, we have integrated with a number of industry-leading business platforms and are pleased to add this integration with Foresight Intelligence.”
Foresight Intelligence, Inc. is a data analytics software company that focuses on collecting data and providing pertinent information for smart actions. Fleet Intelligence was designed to meet the need for a mixed fleet solution that provides intuitive insights into heavy equipment fleets. Discover more about Fleet Intelligence on the Foresight Intelligence website.
SATISFYD’s Voice of the Customer and Voice of the Employee platforms power confidential, comprehensive and responsive mechanisms that measure customer and employee satisfaction and empowers dealers to identify areas that will support their commitment to excellence in the field. SATISFYD Reviews platform helps companies cultivate, monitor and manage their online reputation as well as leverage their positive customer reviews as powerful marketing tools.
SATISFYD is an expert in customer and employee experience processes in the heavy equipment industry. Over one thousand equipment dealers use SATISFYD’s solutions to help recognize, respond to and resolve issues identified by their customers, thus enabling them to improve customer satisfaction, retention and overall revenue.