8 Response Templates For Negative Reviews

Negative reviews, left by unhappy customers, present a serious problem for almost every business. When customers leave a negative review, it’s a sign of broken trust and feels like an accusation.

Should you respond?

If so, what’s the best way?

No matter what, it’s essential for you to know when there’s a negative review about your business published. Review monitoring is going to be the first step in your review management strategy, then you need to know how to respond. This eBook helps you identify your reviewer and why they left a negative review which will set you up for success when using these 8 Response Templates for Negative Reviews.  

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