AUSTIN, Texas – April 27, 2020 –  SATISFYD, a global leader in customer and employee excellence in the heavy equipment industries, today invites customers to join company founder and CEO Ryan Condon as he interviews Brett Barriage, CEO coach of Building Champions and outgoing CEO of Ontario-based Premier Equipment. Mr. Condon and Mr. Barriage discuss the challenges facing equipment dealers related to the COVID-19 pandemic as well as Mr. Barriage’s perspective on the state of the industry.

The archived podcast of the interview is available on the SATISFYD website.

SATISFYD’s Voice of the Customer and Voice of the Employee platforms power confidential, comprehensive and responsive mechanisms that measure customer and employee satisfaction and empowers dealers to identify areas that will support their commitment to excellence in the field. SATISFYD Reviews platform helps companies cultivate, monitor and manage their online reputation as well as leverage their positive customer reviews as powerful marketing tools.

ABOUT SATISFYD

SATISFYD is an expert in customer and employee experience processes in the heavy equipment industry. Over one thousand equipment dealers use SATISFYD’s solutions to help recognize, respond to and resolve issues identified by their customers, thus enabling them to improve customer satisfaction, retention and overall revenue.