SATISFYD has announced the winners of its Top Dealer Awards for 2020. Each year, equipment manufacturing dealers who have achieved best-in-class customer experience scores from the previous year are selected by SATISFYD’s recognition program to receive a “Top Dealer” honor.
Only 26 dealers were selected for this year’s industry-recognized award, all of whom have made a significant impact on customer experience in the industry, according to their own customers, respectively. Scores are based on real customer survey data on more than 1,000 dealers of top equipment manufacturers from across the United States, Canada, and Australia.
“It’s not easy to satisfy the high expectations of modern-day consumers. That’s why these elite dealers deserve to be recognized for demonstrating excellent customer experiences on a consistent basis,” shared Emilie Spalla, Vice President of SATISFYD. “We’re honored to present this award each year to dealers who clearly consider customer satisfaction to be a top priority, and we’re excited to continue to support their efforts for many more years to come.”
Of the 26 winners overall, the 10 top-performing dealers for customer satisfaction are:
- Cal-Coast Machinery, Inc.
- Cross Implement, Inc.
- Greenland Equipment Ltd.
- Greenline Service Corp.
- Hurst Farm Supply, Inc.
- Leslie Equipment Co.
- Martin Implement
- Midland Tractor Company
- Neff Co. Avon
- S.H. Dayton Ltd
The complete list of honorees can be found here.
SATISFYD works closely with equipment manufacturers and their dealers to drive growth through managed customer relationships. SATISFYD helps dealers recognize, react and resolve issues identified by their customers, thus empowering them to improve customer satisfaction, increase customer retention, and boost their bottom line.
SATISFYD engineers database-driven survey and customer feedback processes. It specializes in customer and employee experience programs for equipment dealers. To learn more about SATISFYD and its services visit online at http://www.SATISFYD.com or call 1-800-562-9557.