The Nortrax, Inc. Story
Heavy equipment dealer, Nortrax, Inc., shares how the SatisfYd Professional Solution fits into their winning strategy.
The RDO Equipment Co. Story
Recently we had the opportunity to sit down with the fantastic team at RDO Equipment Co. in Poway, CA. They have been using the SatisfYd program for 2+ years at over 50 locations.
Award Winning Service Starts Here
The Team at SatisfYd present RDO Equipment Co. (Poway, CA) and Nortrax, Inc. (Tampa, FL) with awards for exceptional customer satisfaction in their Parts and Service Departments.
Improving Operations with Ease
Dealers share the ease with which they improve operations with SatisfYd’s Professional Solution.
Reporting Benefits
The reporting features create visibility for both store operations and management.
Giving Customers a Voice
Equipment dealers discuss how the SatisfYd Professional Solution enables them to listen to thier customers and create change from the bottom up.
Gaining Marketing Insight
Dealers discuss how the SatisfYd survey data creates avenues to reach out to their customers.
Letting SatisfYd Do the Work
Dealers share how using SatisfYd’s Professional Solution helps them stay focused on their core competencies and far outweighs the time & expense associated with running an in-house survey process.
Identifying Best Practices
Dealers discuss how SatisfYd’s reporting improved operations because of the ability to share best practices across multiple stores.