Finch Services takes advantage of using SATISFYD
An optional interface available for all CDK Heavy Equipment customers.
Using this our Voice of the Customer integration dealers can collect customer feedback on an on-going basis both easily and affordably, identify opportunities for customer engagement, and gain insights to improve and grow their business.
Aaron Boggs of Finch Services is a strong supporter of the CDK/SATISFYD partnership. “We looked at the technology behind our partnership with CDK to help our teams focus less on numbers and hone in on the customer experience” … “The customer satisfaction scores and insights have been the benchmark for a successful refocus on the customer”. You can read more from Aaron on how Finch Services takes advantage of this integration by downloading this success story!