Website Feedback

SATISFYD’s Website Feedback solution enables you to connect with customers from your organization’s website. Online site visitors can share feedback in real-time, creating a more connected feeling between them and your organization. Use Website Feedback to increase website visitor conversion rates and improve customer retention by identifying dissatisfied customers and routing them into a closed loop process. In addition, you can use your Website Feedback information to ensure there is alignment between your on-premise and digital channel experiences.