SATISFYD Professional is a fully automated survey process that measures your customer’s experience. We offer surveys for parts, service, rental and sales departments.
Your full-service survey process can be up and running in as little as 24 hours!
How does this solution benefit my dealership?
- Identifies Strengths and Opportunities
- Resolves Issues Quickly to Build Customers for Life
- Relieves the Pain of Running a Survey Process Internally
- Provides Quick and Easy Visibility to Stakeholders
- Stimulates Healthy Competition Between Stores or Branches
- Allows You to Manage with Facts Instead of Perception
Let us do the work
You may have tried to manage your own survey process, but ultimately found that surveying is inconsistent, results are inconclusive, and the administration is just too time consuming. It would be like asking us to repair heavy equipment instead of running our seamless survey process. At SATISFYD, we believe that everyone should be doing what they do best.
Our process is simple
We gather your customer transactions and select the appropriate customers based on criteria you set. You have an opportunity to verify customer addresses before surveys are printed and mailed on your behalf.
Results are emailed to you daily
You are also given access to the SATISFYD web application. Survey viewing, issue tracking, and report analysis have never been easier.